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Customer
Comments Copied From Email We Receive
These comments make us try even harder
Dear Sir,
Please accept my gratitude, once again, for your extremely
prompt service. The items I ordered on Sunday and amended Monday
have now been delivered to my doorstep - it's only Tuesday. I
shouldn't be amazed by now, having used Gemini Sales repeatedly,
but I am always astounded at the competency your company shows
in carrying out your business. Thank you
_____________________
All I can say is WOW,I ordered my maxtel slim
lites,about 2:30-3:00 on 02/13/09 they arrived at my address
9:00am 02/14/09,what fast service and shipping,I will be ordering
my best top bikini top from you in the next little while Thanks
__________________________
A note from a customer in Norway..
Hello,
We got the parts, thank you for good service !
My best regards
_______________________________________
Couldn't find the customer comment part so will send it this
way, feel free to reprint. I ordered some parts from you after
lunch yesterday, I am 2 ferries and 150 miles away, I got a call
from bus depot at 10:30 this morning saying the parts were there.
That's unbelievable, when I ordered, YJ mirrors and CJ door
weather seals I expected to wait weeks, I wasn't expecting in
stock and here 20 hours later, fantastic service
____________________________________________
Hi Guys: Once again thank you so much for your quick delivery
and fantastic service and advice. Every part that I have ordered
from you has been exactly what I needed for my jeeps. The wheel
spacers did the job for my Cherokee!
Thanks again
James
_____________________________________________
Hey showed up the next day same as my last
orders just want to say that your
system is great and i look forward to order more from you guys .
Again
thanks alot
_________________________________________________________
My husband and I received the flares a few days ago and we just
put them on the old girl last night – they look great! “She” got
a new paint job (rollers & brushes) in bright yellow (yikes, my
hubby picked that out) and new body work…the old girl (79/94
CJ7-YJ rebuild) is for the bush and doesn’t require the bling on
the outside – just on the underside
J
Anyway – thanks so much for your great service!
____________________________________________________________________________
i received everything today... nice rack!!
i will definatly look your
business again
_________________________________________________________________
That was beyond fast! The package arrived early
this afternoon.
Thanks!
________________________________________________________________________________
Sir(s),
Please accept my thanks once more for your prompt and efficient
service. I have
received my TJ sway-bar links and door straps in very good time. I
look forward
to continuing my relationship with your excellent shops.
____________________________________________________________________
hello,
I ordered a new mirror for my jeep, and it was the first time I
have ordered something online. would just like to say, I got the
new mirror today and Im very happy with the service. I will be
happy to buy more from you in the future. thanks again.
____________________________________________
As a rule I do not
respond to retailers who deliver what they are paid to deliver.
In my case, I ordered a pair of half door on Feb 12/07 close to
the end of the business day and received them before noon on Feb
16/07. That's Vancouver to Toronto via ground freight!
Exceptional service.
It's too cold to put
the doors on, but if they perform as well as service, we will be
doing business again shortly.
_________________________________________________________
just received my package
this morning. Very fast service.
I will recommend you to all of my friends
___________________________________________________________
Got it today! Amazing
service guys! I will be back in the future.
___________________________________________________________
Hello!
Received goods from UPS just few minutes ago, great and fast
service guys!
When I need more parts to my Wrangler, ill get back to you!
Thanks again!
Kind regards,
___________________________________________________________
I just wanted to say you
have impeccable customer service and I really
appreciate it. It was a pleasure dealing with you and I guarantee
I will
order from you in the future.
Thank you again.
I look forward to my next purchase.
____________________________________________________________
I just wanted to thank you
guys, I've been waiting for these parts for about 3 weeks
now, he sais they're on backorder in north america. You guys had
my parts to my door in less than 24 hours, half way across the
country. Amazing service, thank you very much! I'll definitely
shop here again.
Thanks again!__________________________________________________________
Thank you
so much for dealing with this in a professional manner.
I will continue to shop from your
website for all my Jeep add on needs.
I look forward to receiving and
installing my new fuel door.
I'll be sure to tell everyone who
asks where exactly where and how I got it.
Thanks again.
______________________________________________________________
I just wanted to say thanks for
the speedy service. I ordered about noon yesterday and it arrived
and was installed by noon today. It looks awesome
____________________________________________________________________
I
just want to say thanks for all your help! You are
amazing! We called on Tuesday late afternoon and by
Thursday morning we received our mirrors and tonneau cover! That
is the most amazing service I have received in a LONG time.
Especially over the phone…you don’t get service like that
anymore! You made purchasing VERY easy! Thanks again and the
products look great, can’t wait to put them on tonight!You
have a few new very happy and satisfied customers. I can’t wait
to tell everyone about you. Thanks so much!
________________________________________________________________
Thanks again for the sale
of the mint used soft top for my TJ. It was all that was
promised and more. Great service, I will be back!_____________________________________________________-__
WOW !!!
That’s what I call service. I ordered my mirrors from you last
Thursday, and Friday when I got back from work, a parcel was at
my door. The mirrors are a perfect fit, thanks again, and as
soon as I need something for my Jeep, be sure you are number 1
on my list !!!
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Thank you very much!!!
I received it today. Wow that was fast. Haven’t seen service
like that in a long time.
Your product is great… your service is great!!! Be proud!!!
I will do business here again for sure!!
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I normally don't take the time to do this
sort of thing but I just wanted to take a quick minute to
compliment you and your business. I received my softtop
yesterday morning. I haven't opened it up yet but I am very
pleased with all aspects of the customer service I received
starting from the ordering process. I found your company by
doing a search on softops for Jeeps, on the web. I found the
pictures that you provided, illustrating the different styles
and makes of Jeeps was a great help and the invoicing/payment
portion was very user friendly and clear. This is what stood
out to me from the other retailers. I am a computer programmer
myself and I would say your IT team did a great job. It may not
have all the bells and whistles of some online shopping pages
but more importantly the functionality and speed are fantastic!
I will spread the word here to my friends who own Jeeps. Take
care and good luck!
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thank you so much...
received my order today!! awesome service, i've been searching
for a snowboard rack for months now as a christmas gift for my
husband.. i'm so excited and i'm sure he will be too. Believe
it or not its very hard to find a spare tire mounted rack with
the conversion capabilities... anyway- thank you very much, i
appreciate the curteous and super fast service!!
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Thanks for such prompt
service. Once again I'm impressed by the speed with
which your company handles their business. If the online tracking
system from
UPS can be believed, I'll be seeing my top the moment I get home
today!
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Just wanted to
drop a line and say thank-you for your help today when I came
into your Burnaby store. Well, later that afternoon the
girlfriend and I installed the Bestop Supertop you sold us and
its looks great. Thank you very much.
Its nice to
actually have friendly, knowledgeable service.
Sincerely,
A Future Repeat
Customer.
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Good morning ,
during the weekend I installed the new softtop. Looks fabulous!!
:-) and
everything is perfect.
Thanks again for your professional help.
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Thanks very much for the
quick service. The packaging was excellent, and I couldn't be
happier with the quality of the parts, or the reasonable price.
Please count on my continued patronage!
Regards,
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I
just wanted to email you and say thanks. I received the gears
today. that was very fast shipping. I will be back and I will be
recommending you to others. THANKS
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Could not believe how fast the
order came.....arrived yesterday.
Bill
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I have been meaning to
write to thank you for the speedy delivery of my charcoal
top. It fits perfectly and looks great; I'm very happy with it. I
will shortly be having my Jeep painted - it'll be as good
as new.
Thank you for the great service!
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Thank you for the quick
reply. Also, thank you for excellent prices. Order
from you guys all the way out on the coast was far cheaper, with
shipping and all, then purchasing locally.
Have a good one
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Just a quick note to let
you know the order arrived today . Also, I
appreciate your attention and follow-up to my inquiries. I will
definately
order from you again.
Many thanks. No need to reply.
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Thanks again for the parts
and the fast shipping. I received them
yesterday
and got the shifter tower installed last night. It's awesome. The Jeep
shifts like new. The bows you sent are also exactly what I was looking
for.
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thanks for
the great service..I have received my item and am very pleased
with it..
I belong to
a jeep club, so when they see my item I may be sending you some
more orders if that is ok..
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Thanks for
looking into this for me. Sounds like I may have a nonconforming
CJ. I am impressed by your customer service for such a small, and
old, sale.
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Hello!
I would like to thank you for a very good service.
This is the fastest and the smoothest delivery I have ever seen.
It only took
two days to send the package from you to me .
It was a pleasure doing business with you. Everything went
painless
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I
usually don't send emails to companies, but this time its
different. I have just completed putting on the new Top I
purchased, on my old faithful YJ. It was easy to put on and
looks sharp.
The real point of my
e-mail is to say thank you to your staff at the
Burnaby Store. When I called they where polite and full of sound
advice. They helped me pick the parts I needed and helped to get
me a difficult part. Then to top it off, sorry about the pun, I
paid what has to be the best price in North America. Before I
purchased from you, I had searched and searched on line for Jeep
parts and accessories that where reasonably priced, without
luck. That was until I found your web site. I was amazed, I had
to call and ask if the prices listed where a mis-print. You
assured me that they weren't and about a month later I ordered
the top, and accessories. It arrived when you said it would, the
right parts on time. The weather has taken its toll on my old
top and I am glad that I stumble across you guys. I am happier
and drier.
Also, I was heading
into town and stopped to get a coffee, in the drive thru the
women at the window said her husband had a Jeep and needed a new
top. I was so happy with my new top, that I told her about
Gemini Sales, and tore the top left hand corner off my invoice
and gave it to her so she could let her husband know that there
is a place in "Canada" where you can get Jeep Parts, no hassle
without taking a 2nd mortgage out on your home.
Thank you once again
from a very satisfied customer, who WILL tell my Jeep friends
about Gemini
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thanks a lot for the
super service
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Oh
yeah! Order recieved last saturday. It fits. Thanks again.
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Just
wanted to drop you a note to let you know that the new top fit
perfectly! It's made the Jeep look brand new and it's kind of
novel to be able to see out of the back window. Thanks so
much for all of your trouble, we appreciated it.
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Once again showing
how strong your service is.
THANK YOU
------------------------
Thank you for your prompt
attention, I received my order this morning. I had
no idea I would receive it so soon. I now know where to get my
jeep
accessories!!
Thanks Again!
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The hood
latches came today.
I think it
was kinda funny that I checked the online tracking number and
this morning
it was
supposedly still in BC. :-)
Either way,
they only took 20 minutes to install (including removal of old
ones).
You are bound
to get more orders from me as I desire new toys.
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I just
thought i'd let you know, my mirrors arrived today in good
condition, exactly what I wanted.
Thanks for
the excellent service. I look forward to dealing with your
company again.
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I just wanted to thank you
for the EXCELLENT service!
I am 100% satisfied with my product. It was exactly
what I was looking for. You shipped it to me in record
time, and I am very pleased!
Typically when I order things it can take
up to 6 business days to receive my order. I received
your order from another country in less than 24 hours.
Fabulous!
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WOW.
I got my order today. I'm amazed. It got here in 1
day. Your price was better than any other I found by
quite a good margin, and it got here in 1 freakin day.
Thanks a bunch,
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Just wanted to say
thanks for the awesome FAST service. I ordered the Cherokee cup
holder from you and it was at my door the next day!
thanks again,
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wow you guys are unbelievably fast.
package came this morning. and your prices are the best i have
seen on the internet. thanks so much. have a wonderful holiday
and great new year!!!!!
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Thanks so much for the
super fast service...I received the owner's manual
this morning.
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WOW!
Just wanted to let you folks know how
impressed I am with your service.
Ordered two Tuffy consoles from you yesterday, and they were at
my
friendly neighbourhood Greyhound Station before noon today!
Not sure who took my order, but Brock's business card was with
the
package, so please forward my accolades to the appropriate
party.
Looking forward to dealing with you folks again.
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I recieved the turn signal switch I
ordered today and already have it
installed. Thank you for getting it here so fast.
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I was pleasantly
surprised by the speed in which I recieved my order. Thank
you for providing such excellent customer service, and not to
mention quality
products!
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thank you for the expeditious handling of my upper door sliders
, i appreciate your additional online help as well, the doors
are great
----------------------
Thank you so much for
your prompt turnaround on my order. I received the
parts yesterday and they are already on my Jeep. I will
continue to
purchase accessories from you. Once again, thank you and you
have found a
new client.
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Justa quick note of
thanks again. You folks have been terrific to deal
with. You called when you promised & when I asked - unusual in
today's
business world. The seat covers are supposed to arrive today.
Looking
forward to putting them on later. Thanks again to Lorraine for
all your
help.
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Kudos on the best
service in the history of the world! We ordered the
Jeep mirror yesterday (Monday the 2nd) at 12:30 PM and it
arrived today
(Tuesday the 3rd) before noon! Amazing! What - do you have
super-powers or something? We feel so lucky to have done
business with
you, it is a story we will tell our friends for a long time (and
it's
not like we don't have lives). Thank you for the experience of
doing
business with you!
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received your order -
thank you for your outstanding
service. I was so surprised to receive the manual the
next day...I thought it would take weeks....thanks
again
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-Just wanted to say thanks to whomever I
was dealing
with over the phone yesterday. I
ordered one of your Jeep bike racks. It arrived at
10:30 this morning and it works like a charm.
Thanks again. I will certainly tell other Jeep owners
about your website.
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I am typing this
letter to thank you for the excellent service we received from
Gemini Inc. I recently purchased a rear axle from your
company and it was in prime condition, the service, and no
hassle that we received was over excellent, I will defiantly
recommend Gemini to all of my friends who require any Jeep
parts.
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Well... I just received
my Bestop combo from you guys and I have to
say, I have ordered over the net many times and I was blown away
by
your service. The product was here on time (even early)
everything was
as orderd and you had excellent responce times on my emails. I
am very
impressed. Keep up the good works. Ill be talking to you
probably in the
next few months to get my Tuffy console as well
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